Most Recent Articles
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Blog / News & Opinion
inBubbleWrap - Leadership is an Art
By 800-CEO-READ
Contrary to last week's cautionary tale of Enron, we have a book this week that is sure to be uplifting. Heck, it's got a picture of a soaring bird on the cover. It's Max De Pree's Leadership is an Art, a staple of any leader's literary diet.
Categories: news-opinion
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Blog / News & Opinion
Discovering the Soul of Service, an interview with Dr. Leonard Berry
By 800-CEO-READ
My purpose in this book is to identify, describe, and illustrate the underlying drivers of sustainable success in service businesses. - Dr. Leonard Berry Len Berry is the disciple of service.
Categories: news-opinion
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Blog / News & Opinion
100 Best: Jack interviews Dr. Leonard Berry, author of Discovering the Soul of Service
By 800-CEO-READ
You may have heard Len Berry's name come up in our conversation. He is the disciple of service. He has studied, researched and dissected what good service means from the likes of the Mayo Clinic, Charles Schwab, Enterprise Rent-A-Car, and Midwest Express Airlines.
Categories: news-opinion
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Blog / News & Opinion
The 100 Best: Two interviews with the authors of Financial Intelligence
By 800-CEO-READ
"If we are to truly understand business and the effects financial firms have on the world, we must understand the rules and the principles of accounting," starts Todd with his review in The 100 Best of Financial Intelligence: A Manager's Guide to Knowing What the Numbers Really Mean. What's happening in the market shows just how important understanding the numbers can be. That's where Karen Berman, Joe Knight and their writing partner, John Case come in.
Categories: news-opinion
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Blog / Jack Covert Selects
Jack Covert Selects - Rebound
By 800-CEO-READ
Rebound: A Proven Plan for Starting Over After Job Loss by Martha I. Finney, FT Press, 208 pages, $16. 99, Paperback, February 2009, ISBN 9780137021147 The current economic climate carries with it certain unpleasant realities that we are now all too well aware of.
Categories: jack-covert-selects
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Blog / Jack Covert Selects
Jack Covert Selects - What Would Google Do?
By 800-CEO-READ
What Would Google Do? by Jeff Jarvis, Collins Business, HarperBusiness, 272 pages, $26. 99, Hardcover, February 2009, ISBN 9780061709715 When Jeff Jarvis, founder of the well-followed blog BuzzMachine, had a problem with the customer service provided by Dell, he sparked what would become an Internet firestorm of criticism that engulfed Dell in a customer service (and public relations) nightmare.
Categories: jack-covert-selects
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Blog / Jack Covert Selects
Jack Covert Selects - Wired to Care
By 800-CEO-READ
Wired to Care: How Companies Prosper When They Create Widespread Empathy by Dev Patnaik with Peter Mortensen, FT Press, 251 pages, $24. 99, Hardcover, January 2009, ISBN 9780137142347 It is a challenging time in business, no doubt. So what can companies do now to create change and be ready to take advantage of the coming (hopefully) economic recovery?
Categories: jack-covert-selects
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Blog / ChangeThis
Live the Juggle Life
By Ian Sanders
"In this scrambled up world of work there are no rules and few walls. And that means the key to business success is totally up for negotiation. It's time to rethink the best skills to have in any executive or entrepreneur's toolbox. Forget an MBA from a flash business school, a talent for spreadsheets, or an aptitude for social networking. Think Juggle!"
Categories: changethis
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Blog / ChangeThis
Stories, Storytelling, Story-Selling in Business
By Tom Nies
"Good stories fascinate us all. They always have. They always will. At this moment in our nation's history, we are seeing two epic stories evolving—in terms of our new President, and in the state of our economy. The story of Obama many believe is epic, and certainly the story of our nation's recession and economic downfall is also a burgeoning epic tale. Stories move societies forward. They inspire, engage and initiate change through their telling and re-telling. Basically, there are two types of stories: Truth Stories and True Stories."
Categories: changethis
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Blog / ChangeThis
A World Without Surprise
By Andy Nulman
"The ChangeThis instructions read: 'If you have a book... please use it only as a jumping-off point from which to isolate a particularly intriguing idea.' Well, I have a book. It's called Pow! Right Between The Eyes! And its particularly intriguing idea opens mouths, pops eyes and, may I say, whups ass. While potent and influential, it is also the most bullying of ideas; taunting me, challenging me, expecting me, every time, to do something different. [...] I considered putting the words into song, but given a vocal range better suited to the dulcet tones of thrash metal, my message would've been distorted and muddied. So I did the next best thing. I think. May I present, the apocalyptic poetic vision of... A WORLD WITHOUT SURPRISE."
Categories: changethis
