Most Recent Articles
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Blog / News & Opinion
Wisdom
By Porchlight
"Science gives us knowledge, but only philosophy can give us wisdom.
Categories: news-opinion
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Blog / News & Opinion
Customer Service is always the bottom line
By Sally Haldorson
Today, I was running a few minutes late on my way to work so instead of walking into one of my neighborhood's local coffee houses, I entered the Starbucks' drive-thru lane. And sat there. Drummed my fingers on my steering wheel.
Categories: news-opinion
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Blog / Jack Covert Selects
Jack Covert Selects - The Checklist Manifesto
By 800-CEO-READ
The Checklist Manifesto: How to Get Things Right by Atul Gawande, Metropolitan Books, 224 Pages, $24. 50, Hardcover, January 2010, ISBN 9780805091748 Atul Gawande is the Malcolm Gladwell of medical and ethical writing, with one big difference: Gawande is not just a cultural observer who tells great stories; instead he is a practicing surgeon and professor at Harvard Medical School and, as a true insider who happens to be a very talented writer for The New Yorker, his work is precise and detailed while also elegant and arresting. The Checklist Manifesto is the author’s third book and he continues along the same theme of his previous works by revealing flaws in medical care and pondering larger ethical dilemmas that can contribute to the loss of life.
Categories: jack-covert-selects
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Blog / Jack Covert Selects
Jack Covert Selects - Drive
By 800-CEO-READ
Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink, Riverhead Books, 256 Pages, $26. 95, Hardcover, January 2010, ISBN 9781594488849 When companies buckle down and tighten their belts during rough economic times, there is usually a meeting of the higher-ups to discuss how to get more out of employees.
Categories: jack-covert-selects
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Blog / Jack Covert Selects
Jack Covert Selects - Chief Culture Officer
By 800-CEO-READ
Chief Culture Officer: How to Create a Living, Breathing Corporation by Grant McCracken, Basic Books, 262 pages, $26. 95, Hardcover, December 2009, ISBN 9780465018321 I recently stumbled upon one of those rare books that made me snap to attention. It came to us as a nondescript advance copy from a publisher not known as a heavy-hitter in the business book world, and was authored by an anthropologist.
Categories: jack-covert-selects
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Blog / News & Opinion
International Best Sellers for November
By 800-CEO-READ
It's that time again - to reflect and note what others across the globe are taking time to read - Here are 800CEOREAD's international best selling business books for November 2009: 1 - Made to Stick (Latvia) 2 - IT Savvy (Australia) 3 - Kellogg on Branding (Turkey) 4 - Power of a Positive No (Mexico) 5 - Behavior Change (Spain) 6 - Peripheral Vision (France) 7 - Your Brain at Work (South Africa) 8 - Change Monster (Indonesia) 9 - Outrageous Advertising (Australia) 10 - Wikinomics (Greece) Stay tuned later this month for our Best International Books for the whole of 2009!
Categories: news-opinion
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Blog / News & Opinion
Problem solving
By Porchlight
"All problems become smaller if you don't dodge them but confront them. Touch a thistle timidly, and it pricks you; grasp it boldly, and its spines crumble. " William F.
Categories: news-opinion
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Blog / ChangeThis
The World on Reset
By John Hope Bryant
"I keep saying that this is not a recession, it is a reset. What amazes me is how many brilliant people I know, in the US and around the world, who either don't see it as anything more than a recession, or who don't want to. No one really argues with me when I say it, but more so, simply want to turn away; hoping that by turning the mental page, somehow the reality of the statement will simply go away. It is as if society has a vested interest (and we do, by the way) in 'keeping the party going,' and doing precisely that, even if for only a little while, and even if that means fooling ourselves. Fear has the world in its grips these days, and fear is the ultimate prosperity killer."
Categories: changethis
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Blog / ChangeThis
Freedom, Inc. Free Your Employees and Let Them Lead Your Business to Higher Productivity, Profits and Growth
By Brian M. Carney, Isaac Getz
"From Genesis 'in the sweat of thy face shalt thou eat bread' to Marx's ]the proletariat has nothing to lose but its chains,' work has always been seen as a constraint and the workplace as a ship's galley. But this is beginning to change, and it comes, we have discovered, not from workers but from their bosses. This is the most important corporate movement of the last two decades, a movement that has been quietly transforming the fortunes of dozens of businesses and the lives of thousands of employees by using a source of benefits neglected by most—complete freedom and responsibility for employees to take actions they, not their bosses, decide are best."
Categories: changethis
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Blog / ChangeThis
Chief Culture Officer: Building a Living, Breathing Corporation
By Grant McCracken
"The American corporation is bad at culture. It's good at management, finance, technology, and HR. It's getting better at innovation, cocreation and social media. But culture? It still pretty much sucks at culture. Culture is the 'last mile' for the corporation. It's the final 'core competence' required for its skill set. Until it masters culture the way it now master the other pieces of management—finance, strategic planning, human resources—it will suffer the blind side hit or miss yet another opportunity. The thing about errors here is that they are not small. They do not merely take a percentage point of volume or profit. They do not merely inflict a tiny ding on a CEOs reputation. No, the mistakes that come from culture can cost millions. And they lay a CEO low. It's time to bring in a Chief Culture Officer."
Categories: changethis
