Most Recent Articles
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Blog / News & Opinion
Focus...for Success and Influence
By Sally Haldorson
Focus: Use Different Ways of Seeing the World for Success and Influence by Heidi Grant Halvorson, Ph. D. and E.
Categories: news-opinion
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Blog / News & Opinion
What You're Really Meant to Do
By 800-CEO-READ
As I prepare to write a baccalaureate speech for a local high school, I've been thinking a lot about how to communicate an inspiring message to a large group of individuals. After all, everyone is different, and at a ceremony like this, everyone is about to start their own path in a big way. How can I cover what each person needs in a way that will speak to them personally?
Categories: news-opinion
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Blog / News & Opinion
Finding the Next Steve Jobs
By 800-CEO-READ
Nolan Bushnell and Gene Stone's new book, Finding the Next Steve Jobs: How to Find, Hire, Keep and Nurture Creative Talent tackles a daunting quest, but then again, Bushnell's not an ordinary guy himself. Having started both Atari Games and Chuck E. Cheese, Bushnell knows creativity, innovation, user experience (and fun!
Categories: news-opinion
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Blog / Jack Covert Selects
Jack Covert Selects - Give and Take
By 800-CEO-READ
Give and Take: A Revolutionary Approach to Success by Adam Grant, Viking Books, 320 pages, $27. 95, Hardcover, April 2013, ISBN 9780670026555 “I want to explore what separates the champs from the chumps,” says Adam Grant in the first chapter of Give and Take. Grant sets this up with an explanation of three different personality types on a spectrum of reciprocity: takers, matchers, and givers.
Categories: jack-covert-selects
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Blog / Jack Covert Selects
Jack Covert Selects - The One Thing
By 800-CEO-READ
The One Thing: The Surprisingly Simple Truth Behind Extraordinary Results by Gary Keller with Jay Papasan, Bard Press, 240 pages, $24. 95, Hardcover, April 2013, ISBN 9781885167774 Many people consider multitasking a modern skill, or even necessity, that results in higher productivity, revealing one’s level of ability, improvisation, and creativity. In truth, the efficacy of multitasking is a myth.
Categories: jack-covert-selects
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Blog / Jack Covert Selects
Jack Cover Selects - The Athena Doctrine
By 800-CEO-READ
The Athena Doctrine: How Women (And the Men Who Think Like Them) Will Rule the Future by John Gerzema and Michael D’Antonio, Jossey-Bass, 304 pages, $27. 95, Hardcover, April 2013, ISBN 9781118452950 The Athena Doctrine is a strange hybrid of a book. In one way it’s prescriptive: feminine leadership qualities are valued around the world, and men and women can learn from the stories told within to approach their work with traditionally female traits such as flexibility, empathy, and honesty.
Categories: jack-covert-selects
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Blog / Jack Covert Selects
Jack Covert Selects - The Alchemists
By 800-CEO-READ
The Alchemists: Three Central Bankers and a World on Fire by Neil Irwin, The Penguin Press, 400 pages, $29. 95, Hardcover, April 2013, ISBN 9781594204623 Central banks are among the world’s most powerful, complicated, and controversial institutions. They are also some of the world’s most secretive and least understood organizations, which makes Neil Irwin’s The Alchemists: Three Central Bankers and a World on Fire such an important addition to our bookshelves.
Categories: jack-covert-selects
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Blog / News & Opinion
ChangeThis: Issue 104
By 800-CEO-READ
Time Ain’t Money: Stop Punching the Industrial Age Clock, and Start Embracing the Digital Now by Douglas Rushkoff “Living in the digital media environment changes a whole lot more than the technologies through which we do business. It has changed our relationship to time—and this is having profound effects on our businesses, our economy, and our customers. ” How to Boost Your Bottom Line.
Categories: news-opinion
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Blog / News & Opinion
Personality and Presence
By Sally Haldorson
We've all experienced it. Maybe it was one of your professors from college who inspired you to get up before noon and actually attend her class every week. Maybe it was that actor, in that film, not the main star, but the other guy.
Categories: news-opinion
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Blog / ChangeThis
Customer Service is Not a Department
By Lee Cockerell
"Customer Service is Not a Department It's also not a complaint desk, or a website, or a phone number, or an option on a phone menu. Nor is it a task or a chore. It's the responsibility of everyone in the organization, from the CEO to the lowest-ranking front line employee. In effect, everyone in the company is a customer service rep, because each of them has some impact on the customer's experience. As an executive, you may never see or speak to a customer, but you model how they should be treated with every interaction you have, with vendors, creditors, suppliers, and especially your employees. Treat everyone with sincerity and respect and it will trickle down to your customers."
Categories: changethis
