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Blog / News & Opinion
ChangeThis: Issue 107
By 800-CEO-READ
Qualities of a High Value Player (or, How to Rise Above the Suffering in Your Work Life) by Cy Wakeman “People have come to believe that suffering is a part of working life. But it is still possible to find people who are performing well and are happy. This article will provide you with some tips for how you too can be a happy, high performer—a high value player.
Categories: news-opinion
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Blog / ChangeThis
Growing Up Jersey
By Joe Azelby, Bob Azelby
"The Azelby brothers grew up in Northern New Jersey, just outside New York City, with their eldest sister Terri and a middle brother Tom. Their dad was a New York City police officer and their mother was a substitute teacher at the local catholic grade school. The brothers thoroughly enjoyed their childhood and the many stories they lived or heard from that era shaped their view of the world and inform their business decision making today. The manifesto they would like to share is a very simple one. If you want to impart a lesson and have it stick in the minds of your audience, it is best to do it within a story. . . stories go deep under your skin and penetrate both the conscious and subconscious mind. You will almost always remember a good story and it's quite likely you'll remember the message within it. We want to share a few memorable stories from our "Growing Up Jersey" collection that we draw upon today to help us lead large complex businesses. If you remember these stories a few days from now or they pop into your mind a few weeks from now then our manifesto may have some validity.
Categories: changethis
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Blog / ChangeThis
Qualities of a High Value Player(or, How to Rise Above the Suffering in Your Work Life)
By Cy Wakeman
"People have come to believe that suffering is now part of working life, and are suffering more than ever. Tough economic times have left fewer people to do the same amount of work. Jobs people used to love have become overwhelming; jobs they never loved have become intolerable. Success seems like an impossible dream as people strive to do more with less. They've seen good people get laid off and good jobs outsourced to cheaper workers. This is madness. It is not an imagination. But there is hope. In some of the worst circumstances, it is still possible to find people who are performing well and are happy. This article will provide you with some tips for how you too can be a happy, high performer—a high value player."
Categories: changethis
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Blog / ChangeThis
If It's Good Enough for Cars... How Lean Manufacturing Principles Can Help Heal What Ails Us In the Healthcare Business
By Judy Worth, Tom Shuker
"In healthcare, understanding value to the patient customer is too often limited to reviewing patient satisfaction survey scores. . . . Not that we think such scores have no value. However, patient satisfaction surveys are only one tool for defining customer value. Another tool we'd like to see doctors, nurses, and hospital administrators use on a regular basis is following a typical patient's journey end to end. " [. . . ] What we are talking about here is an end to end focus on healthcare delivery processes, which we call value streams, from the patient arrival at an Emergency Department (ED) to discharge or admission to the hospital, from the doctor's decision to schedule a patient for surgery to hospital discharge of the patient to a rehabilitation facility, from application of a patient for admission to a skilled nursing facility to discharge home, from receipt of an appointment reminder to completion of a routine physician office visit. It can also include a focus on the processes supporting delivery of care such as purchasing, replenishment of medication and supplies, and hiring staff.
Categories: changethis
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Blog / ChangeThis
The 8 Blind Spots Between Men and Women at Work
By Barbara Annis, John Gray Ph.D.
"When driving a car, our side and rear view mirrors don't often reveal everything we need to see. We find we have blind spots and have to turn our head so as not hit something. We don't resist the fact that we have blind spots or deny that they exist; we accept their presence and make every effort to improve our vision. We do it to be less of a hazard to others and to ourselves. Quite similar are the obstructions that prevent men and women from seeing the other gender in the clearest possible light—misperceptions we call Gender Blind Spots. [. . . ] Considering the implications in our personal lives, at our workplace, and for society as a whole, it's time for a shift in our thinking. We need to step up to a new level of conversation and begin to include each other and participate with each other more successfully. We need a better understanding of why men and women think and act as they do. We need to see the strength in the complement of those differences. We need to be more gender-intelligent.
Categories: changethis
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Blog / ChangeThis
The Do It! Marketing Manifesto
By David Newman
"What is marketing? Put bluntly, marketing is the set of strategies, tactics and tools that make selling unnecessary. OK, that's a bit extreme. Let's try again... Marketing is the set of strategies, tactics and tools that help you sell more products and services—more easily AND more often. There, that's better. Bad news: Marketing for the sake of marketing is broken. Kaput. Finished. Smart marketing is all about helping you generate MORE leads, BETTER prospects, and BIGGER sales. Period. Good news: That also happens to be the purpose of this cheeky, powerful little manifesto you're reading right now."
Categories: changethis
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Blog / ChangeThis
The Art of Significance: Achieving The Level Beyond Success
By Dan Clark, CSP CPAE
"We achieve success by doing what is necessary to get what we want, but often end up in a completely different physical and emotional place than we thought we would be. It's like the pilot who took off at the equator to circumnavigate the globe. Because his course was off by just one degree, by the time he returned to the same longitude, he was lost. An error of only one degree had taken him 500 miles off course, where he ran out of gas and crashed. No one wants his life to end in a place he didn't intend—a destination of meaningless selfishness, or in a crash caused by regrets. But all too often we don't realize that an error of a few degrees has set us on a course for disaster, and as Oliver Wendell Holmes said, 'We die with our music still in us. ' As I've traveled the world and interviewed the most famous and influential people on the planet, I've discovered that many of their lives have not been as wonderful as perceived. While giving themselves over to fortune and fame, they surrendered their capacity to live as well-adjusted, fulfilled human beings.
Categories: changethis
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Blog / News & Opinion
Bulk eBooks
By 800-CEO-READ
For many years, 800-CEO-READ has focused on sales of bulk physical books. We believe (and our customers support) that receiving a physical book at an event or company gathering is not only a great takeaway, it can also be an important visual reference for the reader to go back to, and to the visitor to that reader's office (Hmmm, I wonder how that book is? ).
Categories: news-opinion
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Blog / News & Opinion
Hope for the Future
By 800-CEO-READ
A couple of weeks ago, I gave the graduation speech at IDEAS Academy, a high school focused on innovation through design, engineering, arts and sciences. As I spoke to the students, I could see the anticipation, excitement, and possible uncertainty for the future in their faces. After the talk, some of them shared their plans with the auditorium, be it going to college, the military (more than one had this plan), and what those paths would hopefully lead them to.
Categories: news-opinion
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Blog / Interviews
Thinker in Residence: Jay Baer on Business & Books
By Sally Haldorson
For our final Thinker in Residence installment on Jay Baer, author of Youtility, we asked him to share with us the business question that most inspires him and what books have most influenced him. Read on and enjoy Baer's take on business and books.
Categories: interviews
