ChangeThis
The original idea behind ChangeThis came from Seth Godin, and was built in the summer of 2004 by Amit Gupta, Catherine Hickey, Noah Weiss, Phoebe Espiritu, and Michelle Sriwongtong. In the summer of 2005, ChangeThis was turned over to 800-CEO-READ. In addition to selling and writing about books, they kept ChangeThis up and running as a standalone website for 14 years. In 2019, 800-CEO-READ became Porchlight, and we pulled ChangeThis together with the rest of our editorial content under the website you see now. We remain committed to the high-design quality and independent spirit of the original team that brought ChangeThis into the world.
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Blog / ChangeThis
Conflict Isn't The Problem. It's The Solution.
By Nate Regier PhD
"It's not surprising that when I Google the word 'conflict,' the terms 'resolution,' 'mediation,' 'management,' and 'reduction' pop up. All of these words convey an important message about our association with conflict; that it needs to be managed, reduced, resolved and mediated. The problem with conflict mediation, conflict management, and conflict reduction is that each one positions conflict as the culprit. Whether intended or not, these labels and much of the methods used in the conflict and communication fields reinforce the misconception that if we can remove the conflict, things will be better. When we mediate, manage, or reduce the conflict, we necessarily reduce the energy available for productive problem-solving. When we respect the tension and use that energy to create instead of destroy, the results can be transformative."
Categories: changethis
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Blog / ChangeThis
Why NEVER to Give Another Elevator Speech: Surprising Ways to Connect with Anyone, Anytime
By Sam Horn
"Never again give an elevator SPEECH. Never again explain what you do and/or what you're trying to get a YES to. Never again 'Tell people what you're going to tell them.' Instead, ask instead of explain. Open with "Do you know ... ?" "Did you know ... ?" or "Have you ever... ?" questions that transform monologues into dialogues. Turn confusion into clarity and connection by creating relevant, two-way communications that add value for all involved."
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Blog / ChangeThis
Powerful Tips for Overcoming Career Setbacks
By Bill Treasurer
"Quick, what do Hillary Clinton, Steve Jobs, Abraham Lincoln, and even President Donald Trump have in common? During their careers, all suffered through spectacular failures. At some point, every leader is confronted with the reality that his or her leadership is seriously and substantially flawed. It is at this precise moment when a leader is faced with a choice: learn and grow or remain blindly loyal to ignorance. Every leader worth his or her salt will get a psychological kick in the ass eventually. It is a critical and inevitable part of the leadership experience. The untold truth about leadership is that leaders don't progress from good to great: they go from decidedly bad to pretty good. For the last two decades, I've worked with thousands of leaders across the globe. What follows is what they've taught me about how to overcome career setbacks and become a stronger leader in the process."
Categories: changethis
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Blog / ChangeThis
The Evolution of Customer Experience: From Consistency to Purpose
By Lior Arussy
"Customer Experience Design has gone through an evolution. This evolution can be best described through three generations of customer experience design: Consistent experiences Exceptional experiences Purposeful experiences We are now facing the third generation of customer experience. While consistency or emotional engagement will be sufficient for some situations, to create true customer relevance, companies must raise their aim when designing their experience. Customer experience has a new higher bar: purpose."
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Blog / ChangeThis
The Employee Experience: Expectations Alignment and Contracts
By Tracy Maylett, Matthew Wride
"Some mistakenly confuse the Employee Experience (EX) with popular terms like Talent Management, Human Resources Development, or Employee Engagement. While EX is certainly related to those terms, it's not synonymous with them. Employee Experience is much broader in scope. The Employee Experience is the sum of perceptions employees have about their interactions with the organization in which they work, and an effective Employee Experience doesn't come to pass without aligned expectations."
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Blog / ChangeThis
How to Play With Fire: Equip Your Next Generation of Leaders to Deal with Anything
By Digby Scott
"Let's put it on the table. The vast majority of organizations put too much leadership development emphasis on people who are already in traditional leadership roles. And not enough on the people who are the promise of the future. Imagine a fire. The hottest part of the flame is at the bottom, not the top. The top gets all the attention, but the bottom is where the real energy is. You want to be able to harness and use the energy of the people nearer the bottom for positive change. Don't snuff it out before it gets going."
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Blog / ChangeThis
The Spark and the Grind: Secrets of the World's Most Important Creators
By Erik Wahl
"Generating creativity takes an effort to make the initial spark. Thomas Edison once locked himself and five coworkers in his lab, where they labored for sixty hours without sleep to finish a working printing machine. This is the first truth you have to understand about creative endeavors: the spark comes to life at the expense of the grind. You will always run into problems when your efforts stop at the initial spark because rarely is the first spark the hottest and most potent. This was clearly true with Edison, who went on to win more than a thousand patents—including the light bulb—by working eighteen-hour days most of his life and famously finding '10,000 ways that won't work.'"
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Blog / ChangeThis
How to Transcend the Transactional: Fuel a Lifelong Love Affair with Your Customers and Employees
By Tara-Nicholle Nelson
"This deep, human motivation—transformation—is one of the most elemental reasons people do the things they do. And it's certainly the pure, primal force underlying why they buy what they buy, read what they read and love what they love. In particular, there are three ways in which people have wanted their lives to be different throughout human history. And each of these involves a set of behavior changes that are extraordinarily difficult for people to make, without help. They want to be healthier They want to be wealthier They want to be wiser Those of us who have taken on business as our life's work must now elevate our thinking. We must dare to be different. Let's stop fixating on which pic to post on which channel. Instead, dedicate yourself and your company to the endeavor of becoming an agent and facilitator of the transformations that people want to make in their lives. Let's talk about why and how."
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Blog / ChangeThis
Enter Mindfulness: Money Advice in Uncertain Times
By Jonathan K. DeYoe
"Pundits talk, bloggers blog, regulators write new rules, and financial firms create new products, while ordinary folks get more and more terrified and less and less ahead. Something in our approach to personal finance must shift. The search outside ourselves for answers is getting us nowhere. We're drowning in a salty sea of information without a single drop of clear common sense. What we need is not more financial intelligence. What we need is emotional intelligence. What we need is mindfulness."
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Blog / ChangeThis
Turn On, Tune In, Drop In!
By Jagat
"I don't know about you, but I'm certainly interested in utilizing more of my inherent capacity as a human being—in energy, in intelligence, in creativity, and in possibility. This is exactly what Kundalini Yoga does, efficiently and effectively. Your most amplified life is possible. That means amplified health, amplified happiness, amplified love, and amplified success. Yoga is a set of tools developed and refined over thousands of years that maximizes the body systems and the space-time continuum of the world around us, meaning our experience of reality, to create the most immense results in all areas of life. Kundalini Yoga is a pure, unbroken stream of these yogic practices and I believe is the quickest, most direct—and most accessible—way to activate your own path of Invincible Living."
Categories: changethis