Inspire!: Why Customers Come Back
Champy revolutionized business with "Reengineering the Corporation." Now he takes on the challenge of inspiring customers--even in tough times. In an era of commoditization and ever less loyal customers, this book shows how to keep customers coming back.
Quantity | Price | Discount |
---|---|---|
List Price | $22.99 |
Non-returnable discount pricing
$22.99
Book Information
Publisher: | FT Press |
---|---|
Publish Date: | 03/27/2009 |
Pages: | 176 |
ISBN-13: | 9780131361881 |
ISBN-10: | 0131361880 |
Language: | English |
What We're Saying
Five FT Press and Wharton School Publishing authors are being hosted at a week-long author event, starting today, over at Mixergy. You can watch the interview series live via Mixergy. com, iTunes or U-Stream. READ FULL DESCRIPTION
Inspire! : Why Customers Come Back by Jim Champy, FT Press, 192 Pages, $22. 99 Hardcover, April 2009, ISBN 9780131361881 Some of the most successful business books use the research method to find the standouts in business, and then dig into those organizations to see what makes them so successful. READ FULL DESCRIPTION