Most Recent Articles
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Blog / ChangeThis
Unleashing the Creative Reservoir: The Rise of the Creative Class, Revisited
By Richard Florida
"If the economic crisis has taught us anything, it's that putting our faith in the market alone will not work. New institutions are needed to harness powerful new economic forces, to address worsening class divides, and to make society and the economy work for all of us. We desperately need to institute and ratify a new social compact, entailing everything from investment in our human capital, the only real capital we have, to a new approach to education and learning. We need to recommit our economy to innovation, our society to openness and diversity, and we need to knit a new safety net for the truly disadvantaged. We need a complete break with the old Fordist order. It's time to forge a new society that reflects the demands, challenges, and opportunities of the Creative Age."
Categories: changethis
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Blog / News & Opinion
High-tech, High-touch Customer Service
By 800-CEO-READ
Micah Solomon follows up his book Exceptional Service, Exceptional Profit, a book he co-authored with Leonardo Inghilleri, with a new book written just by him, titled, High-tech, High-touch Customer Service. Taking some of the core values of good service and applying them to the increasing level of technology that's involved in our interactions, Solomon tells stories and shares insights about best practices in this constantly changing, yet fundamentally human business landscape we exist in. I sent Micah a few questions after reading the book, and his answers are below.
Categories: news-opinion
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Blog / News & Opinion
Austin Kleon in Milwaukee
By 800-CEO-READ
AUSTIN KLEON Steal Like an Artist: 10 Things Nobody Told You About Being Creative Wednesday, May 9th 12:00pm-2:00pm Hosted by our friends at: Translator 415 E Menomonee St, Milwaukee Steal, you say? Well, while we're not advocating criminal acts, we do want to invite you to a very interesting discussion with Austin Kleon, who talks about creativity, visual thinking, and being an artist online. Some of you may have also seen him in The Wall Street Journal, The Economist, PBS, at TEDx and SXSW, or heard him on NPR.
Categories: news-opinion
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Blog / News & Opinion
KnowledgeBlocks Delay
By 800-CEO-READ
Many were expecting our new product, KnowledgeBlocks, to launch today. While we certainly wish that were the case, some delays came up that were beyond our control. These should be cleared up by early next week and we'll post again here when the site is officially live.
Categories: news-opinion
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Blog / Excerpts
Every Nation for Itself, An Excerpt
By Dylan Schleicher
One of the real stand-out successes in business books of 2010 was Ian Bremmer's The End of the Free Market. It stood out because it wasn't a typical business book—it seemed like something more likely to come out of Foreign Affairs than Portfolio—and there wasn't much precedent for a book of its type being a big commercial hit in the genre. His previous book, The J Curve: A New Way to Understand Why Nations Rise and Fall was a critical success, selected by The Economist as one of the best books of 2006, and got him on some of the cable talk shows, but The End of the Free Market turned into a national bestseller.
Categories: excerpts
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Blog / News & Opinion
Live In Wonder
By 800-CEO-READ
This book is a little different than most. Many business books, even data heavy academic works, attempt to inspire readers on some level. When we read ideas from people who have spent much time, sometimes years, analyzing, researching, interviewing and pondering how to improve work and life, we see the possibilities a bit more clearly.
Categories: news-opinion
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Blog / Staff Picks
Resonate: Now at the Tip of Your Fingers
Book Review by Sally Haldorson
In the 2011 paperback edition of The 100 Best Business Books of All Time, author Todd Sattersten included a new sidebar of the best books on using visual thinking in business because, to play off an old saying, sometimes a picture is worth more than 1000 words. The list of recommended titles included Dan Roam's Back of the Napkin, Cliff Atkinson's Beyond Bullet Points, and Dona W. Wong's Wall Street Journal Guide to Information Graphics.
Categories: staff-picks
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Blog / News & Opinion
Chris Guillebeau in Milwaukee!
By 800-CEO-READ
"DEAR BOSS, I’m writing to let you know that your services are no longer required. Thanks for everything, but I’ll be doing things my own way now. " Imagine that today is your final day of working for anyone other than yourself.
Categories: news-opinion
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Blog / News & Opinion
The Apple Experience
By 800-CEO-READ
Carmine Gallo is no stranger to Apple. Having written other books about Steve Jobs, he rounds out his trilogy with a book about customer service, called, The Apple Experience: Secrets to Building Insanely Great Customer Loyalty. But calling this a customer service book is not necessarily accurate either.
Categories: news-opinion
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Blog / News & Opinion
Search Inside Yourself
By Sally Haldorson
You know this book is about Google the minute you lay your eyes on its cover. The title Search Inside Yourself showcased in the familiar font and primary colors of that online monolith. And yet there is no mention of Google anywhere in the title.
Categories: news-opinion
