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Knowledge Management for Help Desk and Customer Care: How to Build an Effective Knowledge Base - A Roadmap to Success

By Juliano Statdlober

This book is divided into two parts. In its first part, it presents conceptual core definitions of knowledge management, with a theoretical basis and synthesis arising from research made in several publications, among books, articles, white papers and blogs.

Published: Friday, June 23, 2017

Published by: Independently Published

Available in: Paperback (9781521573723)

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Local Government Website Management Methodology

By Dr Ammar Ibrahim Shihab

These websites ought to provide various categories of information in a clear and comprehensible manner for different groups of consumers. Each of these groups is interested in a particular content (information, documents, applications) which should be easily and intuitively accessed.

Published: Saturday, March 31, 2018

Published by: Createspace Independent Publishing Platform

Available in: Paperback (9781986494809)

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Management of Cyber Physical Objects in the Future Internet of Things: Methods, Architectures and Applications

By Antonio Guerrieri

This book focuses on new methods, architectures, and applications for the management of Cyber Physical Objects (CPOs) in the context of the Internet of Things (IoT).

Published: Friday, March 30, 2018

Published by: Springer

Available in: Paperback (9783319800301)

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Managing the Risks of It Outsourcing

By Ian Tho

This book shows IT managers how to identify, mitigate and manage risks in an IT outsourcing exercise. The book explores current trends and highlights key issues and changes that are taking place within outsourcing.

Published: Thursday, September 1, 2016

Published by: Routledge

Available in: Hardcover (9781138174962)

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Mobile Applications: Design, Development and Optimization

By Tejinder Randhawa

Using Android as a reference, this book teaches development of mobile apps designed to be responsive, trustworthy and robust, and optimized for maintainability.

Published: Monday, February 10, 2020

Published by: Springer

Available in: Hardcover (9783030023898)

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Network Availability of Internet Services: Threats and Defenses

By Angelos Stavrou

One of the most compelling problems of the Internet is the lack of a comprehensive and unifying approach to dealing with service security and resilience.

Published: Monday, June 15, 2020

Published by: Springer

Available in: Hardcover (9780387887722)

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Online Intermediaries for Co-Creation: An Explorative Study in Healthcare

By Christoph W. Kunne

This book investigates the powerful role of online intermediaries, which connect companies with their end customers, to facilitate joint product innovation.

Published: Tuesday, September 11, 2018

Published by: Springer

Available in: Paperback (9783319845739)

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Philosophy and Methodology of Information: The Study of Information in the Transdisciplinary Perspective

By Gordana Dodig-Crnkovic

The book gives up-to-date, multi-aspect exposition of the philosophy and methodology of information, and related areas within the nascent field of the study of information.

Published: Wednesday, May 8, 2019

Published by: World Scientific Publishing Company

Available in: Hardcover (9789813277519)

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Practical Social Network Analysis with Python

By Krishna Raj P. M.

This book focuses on social network analysis from a computational perspective, introducing readers to the fundamental aspects of network theory by discussing the various metrics used to measure the social network.

Published: Friday, September 14, 2018

Published by: Springer

Available in: Hardcover (9783319967455)

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Privacy: And How to Get it Back

By B. J. Mendelson

In this forceful short book, technology guru and author of the best-selling Social Media is Bullshit (St. Martins Press) Brandon Mendelson exposes the crude reality behind the smiley face of internet networking: data trading.

Published: Monday, December 18, 2017

Published by: Curious Reads

Available in: Paperback (9781912475018)

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Knowledge Management for Help Desk and Customer Care: How to Build an Effective Knowledge Base - A Roadmap to Success

Local Government Website Management Methodology

Management of Cyber Physical Objects in the Future Internet of Things: Methods, Architectures and Applications

Managing the Risks of It Outsourcing

Mobile Applications: Design, Development and Optimization

Network Availability of Internet Services: Threats and Defenses

Online Intermediaries for Co-Creation: An Explorative Study in Healthcare

Philosophy and Methodology of Information: The Study of Information in the Transdisciplinary Perspective

Practical Social Network Analysis with Python

Privacy: And How to Get it Back

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