Yesterday Kate and I got to hear Douglas Rushkoff, author of Get Back in the Box, talk about how content context contact is king. He explained that what people are really looking for online is social currency, the opportunities to interact with and respond to other people. The predominant marketing model has been to get people to interact with products, to take them away from other people so that, as Doug said in an example, they buy their oatmeal from Quaker, and not from Joe at the local farmer's market.
Categories: news-opinion, the-company