The New Theory of Relativity: Relationships = Productivity

Blumenthal believes there is simply no stronger motivation for good performance than strong relationships and hopes to revolutionize leadership with a deceptively simple equation: Relationships = Productivity. He warns of an epidemic of "ineptivity" (motion without reason) has lead to a state of disenfranchisement within business, and a good leader who attends to people's needs can prevent mutiny.