Karen Martin, president of global consulting firm TKMG, Inc., and the online learning destination TKMG Academy, Inc., is a leading authority on Lean management and business performance improvement. A skilled change agent, she teaches effective ways to design work systems, grow market share, build organizational capabilities, and accelerate improvement. A popular keynote speaker, she is the author of The Outstanding Organization and coauthor of Value Stream Mapping, both Shingo Research Award winners, as well as coauthor of two other titles on business performance improvement.
